Privacy Policy

At fnur Jewelry Design ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our handcrafted jewelry. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, and any personalization details you provide when placing an order (such as handwriting samples, names, or custom text).
• Payment Information: We do not store your full credit card details. Payment is processed securely through our payment provider, Stripe.
• Order Information: Order history, product selections, and gift messages.
• Communication Data: Messages you send us through our contact form, email, or social media channels.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including production, shipping, and delivery.
• Communicate with you about your orders, including shipping confirmations and tracking information.
• Respond to your inquiries and provide customer support.
• Send promotional emails and newsletters about new collections and special offers (you may opt out at any time).
• Improve our website, products, and services based on your feedback and usage patterns.
• Prevent fraud and protect the security of our store.
• Comply with applicable legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business:

• Payment Processors: Stripe processes your transactions securely.
• Shipping Carriers: We share your name and shipping address with carriers such as USPS, UPS, and FedEx to deliver your order within the United States.
• Email Service Providers: To send order confirmations and marketing emails.
• Analytics Providers: To help us understand website usage and improve our services.

We may also disclose your information when legally required to do so, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us through our contact page.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media pages). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

fnur Jewelry Design
Contact us here
Atlanta, Georgia, USA