What is Fnur Jewelry?

An elegant online boutique for custom jewelry design, allowing customers to browse exclusive collections and purchase unique pieces directly from the artisan.

How long does it take to receive my jewelry?

Every piece ships the next business day. Most orders are delivered within 4 days within the United States.

What materials do you use?

All of our jewelry is crafted from high-polished stainless steel — hypoallergenic, tarnish-resistant, and built to last. Available in Silver, Gold, Rose Gold, and Black finishes, depending on the listing.

How do I send my handwriting or artwork?

Upload a clear photo or scan of your handwriting using the file upload field on the product page before adding to cart. We'll engrave it exactly as received.

Can I customize the chain length?

Yes! Most necklaces offer chain length options in the dropdown menu on each product page.

Do you offer gift wrapping and gift messages?

Every order comes in a gift-ready box. You can also add a personalized gift message at checkout at no extra charge.

How much is shipping?

We offer free shipping on all orders within the United States. Most orders are delivered within 4 days.

What is your return policy?

Because each piece is personalized and made to order, we don't accept returns on custom items. However, if your piece arrives damaged or doesn't match your order, contact us within 14 days and we'll make it right.

How do I care for my jewelry?

Our high-polished stainless steel is tarnish-resistant and durable. To keep it looking its best, avoid exposure to harsh chemicals. Clean gently with a soft cloth. With proper care, your piece will last for years.

Can I see a proof before my order is made?

Due to the volume of orders, we're unable to send individual proofs. However, we carefully review every personalization request and will contact you if there are any issues with your uploaded artwork.

Do you ship internationally?

At this time, we ship within the United States only. We're working on expanding to international shipping soon.

Delivered in 4 days!

Frequently Asked Questions

Everything you need to know about ordering personalized jewelry from fnur.